1. Acceptance of Terms
By accessing and using the Coolizi website, purchasing our products, or utilizing any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and Coolizi ("Company," "we," "us," or "our").
If you do not agree to these terms, please do not use our website or services. Your continued use of the website following any changes to these terms will constitute your acceptance of such changes. We reserve the right to modify these terms at any time, with changes taking effect upon posting to the website.
These Terms of Service apply to all users of the website, including without limitation users who are browsers, vendors, customers, merchants, and content contributors. The Company reserves the right to refuse service to anyone for any reason at any time.
2. Product Information and Availability
Coolizi strives to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions or other content on our website is accurate, complete, reliable, current, or error-free. Prices and availability are subject to change without notice.
Product Specifications
Product specifications, including dimensions, cooling capacity, energy consumption, and features, are provided for informational purposes. Actual performance may vary based on environmental conditions, usage patterns, and other factors. We reserve the right to modify product specifications without prior notice.
Order Processing
Orders are processed upon receipt of payment. Coolizi reserves the right to cancel or refuse any order for any reason, including but not limited to product unavailability, pricing errors, or suspected fraudulent activity. We will notify customers of any order cancellations and provide full refunds as appropriate.
3. Pricing and Payment
All prices are listed in United States Dollars (USD) unless otherwise specified. Prices do not include applicable taxes, shipping costs, or customs duties, which will be calculated and added at checkout based on your location and selected shipping method.
Payment Methods
We accept various payment methods, including credit cards, debit cards, and approved third-party payment services. By providing payment information, you represent and warrant that you have the legal right to use the payment method selected.
Price Changes
Coolizi reserves the right to change prices at any time without prior notice. Price changes will not affect orders that have already been confirmed and paid. Promotional pricing and discounts are subject to specific terms and conditions and may expire without notice.
4. Shipping and Delivery
Shipping times vary based on destination, shipping method selected, and product availability. Standard processing time is 1-3 business days before shipment. International orders may be subject to customs clearance procedures that can extend delivery times.
Shipping Methods
We offer multiple shipping options, including standard ground shipping, express shipping, and overnight delivery where available. Shipping costs are calculated based on package weight, dimensions, destination, and selected shipping method.
Delivery Issues
Customers are responsible for providing accurate shipping information. Coolizi is not responsible for delays or delivery failures caused by incorrect addresses, carrier issues, weather conditions, or other circumstances beyond our control. Please inspect packages upon delivery and report any damage within 48 hours.
5. Warranty and Returns
Limited Warranty
Coolizi products are covered by a limited warranty against defects in materials and workmanship for a specified period from the date of purchase. Warranty coverage varies by product model and is detailed in the product documentation.
The limited warranty does not cover:
- Damage caused by improper installation, misuse, or neglect
- Normal wear and tear, including cosmetic damage
- Damage from power surges, lightning, or electrical issues
- Modifications or repairs performed by unauthorized service providers
- Consumable parts such as filters (unless defective)
Return Policy
Coolizi offers a 30-day return window for eligible products in original condition with all accessories and packaging materials. Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product. Refunds are processed within 7-10 business days after receiving the returned item.
6. Intellectual Property
All content on the Coolizi website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of Coolizi or its content suppliers and is protected by international copyright and trademark laws.
Users may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any material from our website without prior written consent, except as otherwise expressly permitted under these Terms of Service.
7. User Conduct
By using our website and services, you agree not to:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to any systems or networks
- Interfere with or disrupt the website or servers connected to the website
- Transmit any viruses, malware, or other malicious code
- Collect or harvest information from other users without consent
- Impersonate any person or entity or falsely represent your affiliation
- Engage in any activity that could damage, disable, or impair the website
8. Limitation of Liability
To the fullest extent permitted by law, Coolizi shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or use, arising from your access to or use of or inability to access or use the website or products.
In no event shall Coolizi's total liability exceed the amount you paid for the specific product or service giving rise to the claim. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
9. Privacy and Data Protection
Your privacy is important to us. Our Privacy Policy, available at privacy.html, explains how we collect, use, disclose, and safeguard your information. By using our website and services, you consent to our collection and use of personal information as outlined in the Privacy Policy.
We are committed to protecting your personal data and complying with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
10. Dispute Resolution
These Terms of Service shall be governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to its conflict of law provisions. Any disputes arising from or relating to these terms or your use of the website shall be resolved through binding arbitration or small claims court in Arizona.
You agree to waive any right to participate in a class action lawsuit or class-wide arbitration against Coolizi. Before initiating formal dispute resolution, you agree to first contact us to attempt to resolve any disputes informally.
11. Contact Information
For questions or concerns regarding these Terms of Service, please contact us at:
Email: [email protected]
Address: 1280 Cool Air Boulevard, Phoenix, Arizona 85001, United States
We will respond to inquiries within 30 business days. For urgent matters, please include "Urgent" in your email subject line.